How to win an Amazon appeal for a disabled or suspended Amazon account.
Do you need an Amazon appeal letter? Your livelihood is at stake and every minute counts. So do not hit the appeal button without getting advice from a qualified Amazon appeal service to create your Amazon action plan.
If you submit an ineffective or poorly drafted action plan, the situation may get worse, your appeal will go to the bottom of the pile, and it will take even longer to resolve.
Having your Amazon account deactivated can be a horrible experience. One moment you are in business taking orders, and the next moment your Amazon seller account is suspended without notice and you are out of business and the balance on your seller account is frozen.
If an Amazon employee feels that you have violated sales policies, your seller account will be disabled and your selling privileges may be revoked forever.
To make matters worse, Amazon provides little or no information about why your account was suspended and will not discuss it with you. Contact us for free help with Amazon appeals. We win Amazon appeals for our clients. Call or chat with us today to reactivate your Amazon account!
Appeal an Amazon suspension and reactivate Amazon seller account.
If your account has been disabled or your listings have been removed, you can request reinstatement and reactivate your Amazon seller account or listings by following the steps below.
If your Amazon account has been suspended, how to reinstate it can be complicated. Creating your own Amazon action plan (POA) can be a harrowing experience. To be successful with your action plan, you need to identify and fix the issue that led to your account being disabled.
We examine your account’s items such as seller performance, customer feedback, and your performance notifications to determine the correct causes for your suspension so that your Amazon action plan is clearly and correctly written.
The Amazon complaint process can be lengthy, so it’s important to make your initial POA clear, concise, and relevant.
An Amazon suspension can be devastating to a business and the employees and families who depend on it.Every day, Amazon seller accounts are suspended for a variety of reasons.
If Amazon has suspended your seller account, follow these steps to get it reinstated as soon as possible:
1. do not contradict immediately!
Many Amazon sellers make the mistake of immediately clicking the “Objection” button. Others make the mistake of asking for more details.
This is not the right way to get your Amazon suspended account reinstated. Asking for more details is a waste of an appeal, as any communication with Amazon after a suspension is considered an appeal.
Other sellers make the mistake of reacting with emotion or anger. An impulsive reaction to an Amazon seller suspension will not help you restore your account.
2. Investigate the reasons for the suspension.
Rightly or wrongly, Amazon has suspended your account because they believe you have violated their policies. One of the most important things you should do is investigate the reasons for the problem.
Check your records, interview your employees, review your reviews and customer feedback so that you can find out the reason why your account was deactivated.
Schedule a call with an Amazon Account Health representative, who may be able to give you more information about the details of your suspension.
3. do not submit a generic action plan.
Your action plan needs to follow Amazon’s format, but Amazon’s Seller Performance team will recognize a template right away. For something as important as the well-being of your business, do not use an Amazon appeal letter that you purchased from an appeal service.
You need to identify in your action plan the root cause of the problem, state the actions you are taking to fix the problem, and include business practices that assure Amazon that this type of policy violation will not occur in the future.
Both the remediation and the steps to prevent future policy violations must be specific to the cause of the suspension in your particular case. It is best to hire a professional who knows how to investigate your suspension and articulate it in a concise, professional manner.
4. Submit your appeal correctly.
Amazon recently changed the process for submitting appeals. Seller Performance no longer accepts appeals via email. Read the suspension notice carefully to determine how to submit your appeal.
For some appeals, there is an Appeal button under the Suspension Notice in the Performance Notifications drop-down menu. Others must be submitted via the “Appeal” button in Account Management.
Do not worry about Amazon Seller Performance on your own! We are always here to support you and provide free advice. When you hire AvukatSpace, we will guide you through every step of your complaint and help make the experience as bearable as possible.
Call or chat with us today to get your account restored the right way. We are the best Amazon Appeal service because we go the extra mile and never give up.
Procedure for appealing an account deactivation.
In Seller Central, go to Performance and click Account Status.
At the top of the Account Health page, click Reactivate your account.
Follow the instructions on the page to submit your appeal. This may include an action plan or supporting documents.
Click Submit to send your completed appeal to Amazon.
After submitting your appeal, watch your email for a decision from Amazon. If you received a response from Amazon asking for more information, click View Appeal from Account Health to submit additional documentation and information needed for your next submission.
Amazon States expects a response to your appeal within two days, but if you do not do it right, your appeal can sit for months.
How can I reactivate or restore my Amazon account?
Restore Amazon account
Your Amazon seller account has been suspended, and we will not waste your time and valuable resources providing a template for your appeal.
Amazon’s seller performance team will recognize a template. We will provide you with a comprehensive action plan for your Amazon complaint, tailored to your specific situation.
Call or email now for a free assessment and online consultation to deactivate your Amazon seller account. We can help you appeal the revocation of your selling privileges.
You need an experienced Amazon seller lawyer to draft your Amazon suspension appeal letter and a concise suspension action plan. An AvukatSpace is your best chance to get your suspended Amazon account back.
If Amazon or another online selling site has suspended your seller account and you are eligible to appeal, they do not want to hear excuses or arguments about the validity of the suspension.
They want you to recognize and admit the violation of their policies, name the issues that led to the suspension, and propose a clear and concrete action plan on how to prevent future policy violations.
Often, you only have one chance to outline your plan of action, so give us a call before you hit the button and send the appeal letter yourself! An experienced AvukatSpace can formulate a comprehensive and effective action plan to restore your selling privileges and help you get your seller account back.
Amazon may not be very specific about the reasons for your suspension, but we will study your business, your account statistics, and the emails from the seller performance team so that we can create an Amazon action plan that is specific to your situation and covers everything to give you the best chance of getting your account back.
Advice from the AvukatSpace
Do not rush to file your first Amazon complaint – even if the facts seem clear to you and you already have an explanation that sounds perfect in your head, do not hit the “Complaint” button until you are 100% ready to present Amazon with a good plan of action that meets the required standards.
Analyze – Investigate – Prepare Well. In these cases, it is best to use a professional Amazon Appeal Service to increase the chances of reinstatement. Amazon attorneys and Amazon lawyers deal with cases like yours on a daily basis and know their craft to help you recover your account and continue selling on Amazon.
First appeals have higher chances of reinstatement – that’s just a statistic. But another point in favor of getting help from experts. After filing 20 appeals, your chances are very slim to get the precious reinstatement of your seller account.
Be clear and concise – a Seller Performance team member is not going to read through your life story to understand what led to the problem with your account. YOU needs to identify the specific reason and provide a short and concise answer to their questions.
Amazon complaint advice from specialist lawyers.
Restore your Amazon account with the help of a lawyer
No accusations, no begging, no whining and only specific information – this is a must! A Seller Performance team member reads dozens of similar complaints every day and has about three minutes to review a complaint to see if it contains the required information.
If it does not, you will receive a rejection template via email. I am sorry if it sounds cruel, but skip the begging and complaining part and direct the team member’s attention to what they need to focus on – just concrete facts and evidence of your crystal clear business model.
Apologies work. If you did something unintentionally or out of ignorance – accept your mistake and apologize. It’s like in court: an honest confession has a mitigating effect on punishment. It’s okay to admit your mistakes, but you need to show your plan to improve.
That being said, Amazon receives a large number of complaints every day, and you need to make sure your complaint stands out, meets the requirements, and gets the company’s attention (in a good way!).
The timeyou spend writing useless complaints will cost you more than the fee for a professional complaint service that will restore your business quickly and stress-free.
We are always here for you. Restoring your Amazon seller account is our top priority.
What is an Amazon appeal action plan?
The Amazon Plan of Action ( PoA ) is the document Amazon expects you to submit to appeal the suspension or deactivation of your seller account. The POA must follow a specific format, but is often too complicated for sellers to create on their own.
Therefore, an Amazon appeals service or an Amazon attorney is recommended if you are concerned about your seller account and sales revenue.
An action plan is divided into three main parts: –
- Reason for suspension: what Amazon policy do you believe you violated and why?
- What corrective actions have you taken to address the policy violation?
- What preventative measures have you taken to ensure the violation does not occur again?
- How do you write an action plan for Amazon?
Many sellers wonder what Amazon means by Section 3 of the Amazon Business Solutions Agreement. Section 3 is simply a section that allows them to end your relationship with Amazon. Amazon’s Business Solutions Agreement is designed as an “at-will” contract that can be terminated at any time.
However, Amazon has a special internal appeals system in place to give sellers a second chance to re-engage. This system is very specific, so you need to address any specific points in the allegations and let them know the procedures you want to put in place to make sure there is not another violation.
However, if you absolutely can not afford to hire a professional, here is how to create an Amazon complaint action plan.
Of course, you will not get a specific explanation for your case, but you’ll know exactly what policies you have violated and where to look for the root of the problem.
Your next step is to prepare an Amazon Suspension Objection. BUT step aside, take your time and think it through. DO NOT send a message to Amazon asking for clarification.
Any such message will be considered an objection and they will not tell you the reason. Amazon is a huge company and like any other system, it expects you to follow its rules and procedures. This practice works for Amazon complaints as well.
As mentioned before, an action plan “POA” consists of three main parts, which must be tailored to your specific case: -.
The causes of the policy violation. In this section, you should investigate and explain what you believe led to the deactivation of your account/listing. Point out the reasons, a seller performance specialist from Amazon will review this from their end.
Actions you have taken to fix the problem. Here you need to let Amazon know what you have already done to fix the problem. For example, if your listing was disabled for a valid reason, tell Amazon that you deleted it and will never offer it again.
Or if you were unable to verify your identity – attach legitimate documents. There are dozens of possible suspensions, and absolutely every case is different and requires a unique approach.
That’s why when you hire an attorney to handle your case, we ask you to provide specific details about your account so we can develop a plan of action tailored to your case.
Steps you have taken to prevent the problem from occurring in the future. This section needs to be thoroughly thought through so you know what to do in the future.
If you want to continue selling on Amazon, you need to let the company know how you plan to conduct business so that all policies are followed. Do not tell them what you “will” do. Tell Amazon the procedures you have actually put in place to make sure this never happens again.
This plan is exactly what Amazon wants to receive. And even though it’s sometimes called a “complaint letter,” the Amazon Seller Performance Team wants you to focus on the questions above and provide specific answers.
Win against Amazon
Schedule a consultation with our experienced attorneys to start selling on Amazon again!
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